| Know the answers, before you answer |
Know the answers to your customers’ questions, before you even answer the phone. By integrating your DMS and CRM with your dealership phone system, you can identify who is calling and see all their records before you even pick up the phone. Less transfers and more access to information with ADP Network Phone helps you provide the outstanding customer service your clients deserve.
|
|
|
With ADP Network Phone, you get an easy-to-use, complete phone system that integrates seamlessly with your DMS or CRM application. What does that mean? It means you'll get... |
- Greater employee productivity with Click-to-Call and Screen Pop from the CTI Desktop
- From your DMS and ADP CRM, you can simply Click-to-Call a customer from the database, quickly and accurately
- With Screen Pop, employees know who's calling before they pick up the phone, letting them greet the customer, then open service tickets or customer records in no time
- Improved customer service with DMS and ADP CRM integration
- Let ADP Network Phone handle routine calls for appointment reminders, vehicle status inquiries, and special parts order status
|
|
|
Whether you are looking for a Hosted or Onsite phone system, ADP has the solution that’s best for your dealership. Best of all when you integrate your phone with your ADP business applications, you’ll have just one number to call when you need support.
Isn’t it time you had a phone system that brought value to your dealership and your customers? Contact an ADP representative for a demonstration of this powerful phone system today! |
ADP Network Phone helps create more profit opportunities with Screen Pop and DMS Integration
With ADP Network Phone, you get an easy-to-use, complete phone system that integrates seamlessly with your DMS or CRM application. What does that mean? It means you'll get...
-
Greater employee productivity with Click-to-Call and Screen Pop from the CTI Desktop
- From your DMS and ADP CRM, you can simply Click-to-Call a customer from the database, quickly and accurately
|
|
- With Screen Pop, employees know who's calling before they pick up the phone, letting them greet the customer, then open service tickets or customer records in no time
- Improved customer service with DMS and ADP CRM integration
- Let ADP Network Phone handle routine calls for appointment reminders, vehicle status inquiries, and special parts order status
|
Only ADP Network Phone creates more profit opportunities in your dealership through greater employee productivity and customer satisfaction. All of this while reducing costs and equipment in your dealership.
For additional videos on the ADP Network Phone visit our YouTube Channel
What is Network Phone ASP?
- Network Phone ASP is a total outsourced solution for dealers who want relief from the headaches associated with owning a phone system - phone system administration and maintenance, software and hardware upgrades and rising technical staff salaries.
- Network Phone ASP replaces your phone system, your phone lines and the monthly bill from your local telephone company. The monthly fee covers the cost of the phone service and the cost of most calls. ADP deals with the phone companies for you. You get the best prices and reliable service, we get the headaches.
- Network Phone ASP lets you avoid large periodic capital expenditures. All features are available for a fixed monthly fee. Upfront costs are low and there are no unexpected bills for software and hardware upgrades.
- Network Phone ASP is reliable. The phone system is in a hardened, secure data center that is built to withstand most weather and natural disasters. ADP technicians do the backups and monitor equipment and circuits around the clock.
- Network Phone ASP delivers advanced applications affordably. You get ADP's DMS and CRM integration applications without paying for servers and software or for ongoing maintenance and upgrades.
Find out more in this Network Phone ASP Solution Overview [PDF].
Why Network Phone ASP?
- Users pay a flat monthly per phone fee for the phone service and the cost of calls - up to a maximum of 1500 minutes per phone. Toll free and international calls are billed separately.
- The only upfront expense is the cost of phones.
- Your phone lines are replaced by an ADP broadband communications line.
- Integration with ADP DMS and CRM systems is available for a nominal monthly fee for workstations so equipped.
- All normal maintenance, system changes, upgrades, and support is provided by IP Networked Services (IPNS), a subsidiary of ADP.
- All communications services come on one bill from IPNS
- Network Phone ASP is fully hosted from a hardened, fault tolerant data center that is fully monitored 24X7.
ADP NETWORK PHONE ASP
One less thing to worry about!
ADP Network Phone ASP is not currently available in Canada
You've got the data in your Dealer Management System. Now put it to work using your most productive sales tool...your phone!
Increase sales and reduce service "no shows" by taking advantage of automatic ADP Phone Notifications:
Call your customers with service reminders or to let them know when repairs are complete, freeing up your service representatives to bring in new business Alert your customers when special order parts arrive, getting inventory off your shelves and into vehicles Eliminate sticky notes; customer records are available in seconds to give you the phone number and vehicle information you need - Who's got time to return phone calls? With Click-to-Call, it's easy to dial the right number the first time, and get in touch with your customers fast
|
|
These easy-to-use solutions make your ADP Network Phone and Dealer Management System (DMS) or Customer Relationship Management (CRM) applications work for your dealership.
For additional videos on the ADP Network Phone visit our YouTube Channel
|